Description
The Talent Acquisition Coordinator (TAC) Supervisor is responsible for leading a team of Talent Acquisition Coordinators to deliver a consistent, high quality interview experience for candidates and hiring stakeholders. This role focuses on day-to-day operations, coaching, and problem solving, while executing on defined processes and standards.
The ideal candidate has a strong background in recruiting coordination or operations, people supervision, and stakeholder partnership. They are comfortable managing daily workflows, leveraging AI-enabled tools where appropriate, influencing stakeholders, and modeling GM Behaviors in a fast-paced, high-volume environment.
Key Responsibilities:
Leadership & Team Management
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Supervise, coach, and develop a team of 15+ TACs supporting assigned business units.
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Model and reinforce GM Behaviors in day-to-day coaching, feedback, and decision-making.
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Design and oversee operational plans for the TAC team (coverage models, standard work, and scheduling workflows) aligned to Talent Acquisition objectives.
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Provide regular feedback, 1:1s, and development planning for TACs, including skill-building and career growth.
Interview Coordination Operations
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Oversee the end-to-end interview coordination process for the Talent Acquisition Coordinator team.
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Ensure work is executed in alignment with SLAs, TA policies, and compliance requirements.
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Monitor workloads, adjusting assignments to maintain service levels and balance volume across the team.
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Identify operational issues that impact efficiency or quality and surface recommendations to TA leadership.
Candidate & Hiring Manager Experience
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Ensure TACs provide clear, timely, and professional communication to candidates and interview teams.
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Review feedback and survey trends for assigned areas to spot recurring pain points, gaps, and identify paths to success.
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Build strong relationships with stakeholders using data and insights to influence decisions and align expectations around interview coordination.
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Reinforce candidate experience and hiring manager standards, sharing examples and best practices across the TAC team.
Change Management & Continuous Improvement
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Support the implementation and adoption of new processes, automation, and AI-enabled tools for the TAC team.
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Document and maintain standard operating procedures (SOPs) and team playbooks for interview coordination.
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Use data to identify opportunities to streamline workflows, reduce manual steps, and improve accuracy and speed.
Metrics, Reporting, and Governance
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Track and review key operational metrics for the Talent Acquisition Coordinator team.
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Provide input into TA dashboards and reporting, ensuring data is accurate and reflects the TAC team’s work.
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Prepare and share updates on performance, risk areas, and improvement actions with TA leadership.
Required Qualifications:
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Bachelor’s degree in Human Resources, Business, Communications, or related field, or equivalent work experience.
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4+ years of experience in recruiting coordination, recruiting operations, workforce operations, or similar business operations roles, preferably within a large or matrixed organization.
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2+ years of people leadership experience (formal supervisor or similar capacity) supporting coordinators or operations team members.
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Demonstrated ability to use data, reporting, and KPIs to monitor team performance and inform coaching and decisions.
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Strong communication, stakeholder management, and problem-solving skills, with the ability to navigate ambiguity and resolve issues quickly.
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Proficiency with Workday (ATS) and other applicant tracking systems and HR technology platforms; comfortable learning new tools and workflows.
Preferred Qualifications:
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Experience in recruiting coordination or interview scheduling within a manufacturing, technology, or similarly complex environment.
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Experience contributing to process improvement or operational efficiency initiatives, such as standardizing workflows, documenting SOPs, or participating in continuous improvement efforts.
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Demonstrated use of AI and automation tools in day-to-day work to improve efficiency, quality, or stakeholder experience.
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Track record of improving both operational reliability (meeting SLAs, reducing errors) and experience outcomes (candidate or hiring manager satisfaction).
Compensation:
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
- The salary range for this role is $88,100 – $140,700
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Ce poste est basé à distance, mais si le candidat sélectionné habite à une distance donnée d'un centre GM, il devra se rendre sur place trois fois par semaine {ou à une autre fréquence exigée par son responsable}.
Ce poste ne donne pas droit à des indemnités de déménagement. Les éventuels frais de déménagement seront à la charge du candidat retenu.
Renseignements sur la diversité
General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés. Pour en savoir plus, consultez notre processus de recrutement.
Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)
General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant.
Aménagements (É.-U. et Canada)
General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.
