Description

Transformational Business Analyst – Canada Benefits Data & Integrations

Vacancy Status

Yes - This posting is for an existing vacancy within the organization and is open to new applications. (Backfill)

AI Disclosure

As part of the application process, Artificial Intelligence will be used in the hiring process for this role

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to the Oshawa Elevation Centre three times per week, at minimum [or other frequency dictated by the business].

Key Responsibilities

Process Transformation & Digital Solutions

Execute assigned transformation and integration projects with high‑quality, timely deliverables.
Implement requested changes to existing or new programs, tools, and reports.
Conduct current‑state process analysis; document and refine business processes, data flows, and interactions with service provider systems.
Identify opportunities to simplify, standardize, and automate business processes to improve quality, efficiency, and user experience.
Create end‑to‑end solutions for business processes, including documentation, training materials, and ongoing support.
Stay current on benefits program changes, labor agreement changes, new technology, and evolving data requirements .
Support new business processes and projects across Benefits Operations. #### Requirements, Design & Testing
Partner with business sponsors to define business requirements for new and/or enhanced data, reporting, and integrations.
Document business requirements and collaborate with business partners, Third Party Administrators (TPAs), and IT on appropriate design decisions.
Create and co‑own functional specifications for new and/or enhanced data transmissions and interfaces.
Lead and facilitate functional specification review sessions with cross‑functional stakeholders (business sponsors, IT, other business analysts, operations, and TPAs).
Coordinate with GM Subject Matter Experts, GM IT, and TPAs to ensure comprehensive user acceptance testing and training plans are developed and executed.
Manage change controls to ensure successful transition of new or updated solutions into production, Operations Support & Issue Management
Provide ongoing support to Benefits Operations for benefits‑related data and integration issues.
Own emerging data integration issues and errors, including root cause analysis for existing and emergent issues.
Open and manage change requests or break/fix requests based on identified issues.
Create and maintain meaningful metrics and dashboards to communicate data issues, trends, and resolutions to leadership.

Canada Benefits Data & Integrations – Primary Focus

End‑to‑End Data Quality & Reconciliation
- Ensure data quality and reconciliation for Canadian benefits by reviewing:
  - Daily Alight edit reports
  - CAAT change/full‑file error reports
  - Kronos bypass reports
- Complete weekly future‑dated termination checks.
- Monitor integrations during key annual events (e.g., contractual general wage increases, Advanced Comp salary updates).
- Lead semi‑annual/annual full reconciliations with Alight and annual status‑history reviews with CAAT .

Integration Issue Analysis & Defect Management
- Lead analysis and defect management for Workday‑to‑vendor interfaces.
- Triage data vs. integration defects and partner with HR/LR business partners on required Workday corrections.
- Log, track, and prioritize integration defects; collaborate with IT on fixes and legal/regulatory change implementations.
- Develop test scenarios, enter test data, and validate output files to support defect resolution and enhancements.

Subject Matter Expertise & Stakeholder Support
- Serve as SME to Benefits, Payroll, HR, and Pension teams for Canadian benefits data flows.
- Investigate employee data transmitted to Alight, Canada Life, and CAAT and confirm employee status (e.g., pension withdrawals, retirements).
- Advise stakeholders on the impact of Workday changes on vendor integrations and downstream processes.

Reporting, Monitoring & Business Continuity
- Maintain reporting and business continuity readiness by extracting key Workday reports to OneDrive on a daily basis.
- Use Access databases, Databricks, and Workday reporting to support analysis, root‑cause investigation, and ongoing monitoring of Canadian benefits data flows.

Access Management & Vendor Platform Ownership
- Maintain and administer user access for key vendor portals (e.g., CAAT portal, Alight site ), including access requests, renewals, and troubleshooting.
- Serve as business/application owner for key Canadian benefits platforms ( Alight, CAAT, Canada Life ), including:
  - Completing annual SOX activities
  - Coordinating PGP key changes
  - Reviewing EDT documentation
  - Supporting broader vendor and application operations.

Qualifications

Successful completion of a Bachelor’s degree in business, business analytics, statistics, computer science or a related field.
Demonstrated proficiency working with extremely large and complex data sets .
Strong analytical, organizational, and project management skills.
Ability to think creatively and strategically and translate strategy into executable plans.
Proven capability to manage multiple tasks and projects simultaneously in a fast‑paced environment.
Experience with project management, change management, and continuous improvement methodologies.
Demonstrated ability to present data, findings, and recommended actions/solutions to stakeholders at various levels.
Experience with Workday business processes and reporting.
Strong interpersonal skills and demonstrated ability to work effectively in a team environment.
Excellent written and verbal communication skills.

Skills & Competencies

Problem solving with strong analytical capabilities.
Strategic thinking to translate program and process design into operational requirements.
Broad understanding of systems, integrations, and connectivity to external vendors .
Ability to work both independently and collaboratively with cross‑functional teams.
Proficiency in writing complex SQL queries .
Proficiency with MS Office , including MS Access .
Strong consulting skills and ability to influence without direct authority.
Strong communication, active listening, and stakeholder management skills.
Comfort dealing with ambiguity and changing priorities; high degree of flexibility and organizational agility .
Ability to prioritize and manage multiple tasks and projects without sacrificing quality.
Highly collaborative work style with a focus on partnership and shared outcomes.
Ability to evaluate the big picture and solve business problems, not just optimize individual metrics.

Compensation

The salary range for this role is $97,800.00 to $146,600.00. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
Healthcare, dental and vision benefits including health care spending account and wellness incentive.
Life insurance plans to cover you and your family.
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
GM Vehicle Purchase Plan for you, your family, and friends.

THIS JOB IS NOT ELIGIBLE FOR RELOCATIONS BENEFITS. ANY RELOCATION COSTS WOULD BE THE RESPONSIBILITY OF THE SELECTED CANDIDATE.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

GM n'assure pas de parrainage lié à l'immigration pour ce poste. Ne postulez pas à ce poste si vous avez besoin d'un parrainage immédiat ou futur de GM à des fins d'immigration.

Ce poste est hybride. Cela signifie que le candidat retenu doit se rendre sur un site donné au moins trois fois par semaine {ou à une autre fréquence imposée par son supérieur hiérarchique}.

Ce poste ne donne pas droit à des indemnités de déménagement. Les éventuels frais de déménagement seront à la charge du candidat retenu.

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés. Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant.

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.