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AI Agent Engineer

  • 위치
    • Austin, Texas
    • Warren, Michigan
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202606937

설명

The Role:

We are seeking an AI Agent Engineer to design, build, and operationalize AI-powered agents that enhance employee productivity and decision-making in a complex enterprise environment. The ideal candidate combines strong AI/ML foundations, hands-on experience with agent frameworks, and a pragmatic approach to delivering business value in partnership with cross-functional teams.

Experience with Glean (or similar enterprise AI search/assistant platforms) is a strong plus.

What You'll Do:

  • Design and develop AI agents

    • Engineer and implement AI agents and workflows that automate and augment knowledge work.

    • Translate business requirements into robust agent designs, including tool orchestration, routing logic, and guardrails.

    • Prototype quickly, then harden solutions for reliability, scalability, and maintainability.

  • AI/ML and platform integration

    • Leverage LLMs and related AI services (e.g., retrieval-augmented generation, embeddings, vector search) to power agent capabilities.

    • Integrate agents with enterprise systems, APIs, and data sources (e.g., collaboration tools, knowledge repositories, ticketing systems).

    • Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure secure and compliant integrations.

  • Agent lifecycle management

    • Define and implement monitoring, logging, and feedback loops to continuously improve agent performance.

    • Establish and maintain evaluation frameworks, metrics, and test harnesses for AI agent behavior and output quality.

    • Document agent architectures, decision logic, and dependencies for support and future enhancements.

  • Collaboration and ways of working

    • Collaborate closely with engineers, architects, data teams, and business SMEs in a highly matrixed, global environment.

    • Contribute to shared patterns, reusable components, and best practices for AI agent development.

    • Champion responsible AI, including security, privacy, compliance, and user trust considerations.

Your Skills & Abilities (Required Qualifications):

  • Bachelor’s degree in Computer Science, Engineering, Data Science, or related field; or equivalent practical experience.

  • 3–7+ years of professional software engineering or AI/ML engineering experience in complex, enterprise environments.

  • Strong proficiency in at least one modern programming language (e.g., Python, TypeScript/JavaScript, Java).

  • Hands-on experience with LLM-based applications, AI frameworks, or agent tooling (e.g., LangChain, Semantic Kernel, custom orchestration frameworks).

  • Solid understanding of Prompt engineering and retrieval-augmented generation (RAG), RESTful APIs and integration patterns, and Data structures, algorithms, and basic ML/LLM concepts.

  • Experience building production services (microservices or serverless) with appropriate observability and testing.

What Will Give You A Competitive Edge (Preferred Qualifications):

  • Experience with Glean or similar enterprise AI search/assistant platforms (e.g., integrating sources, configuring tools, designing agents or workflows within the platform).

  • Experience with Microsoft 365 and AI assistants (e.g., Copilot) or other enterprise collaboration ecosystems.

  • Familiarity with Enterprise identity and access management concepts (e.g., RBAC, least privilege), Observability and telemetry for AI systems (e.g., logging, tracing, quality dashboards), and experimentation and A/B testing for AI features.

  • Background in user-centric design or close collaboration with UX teams for AI experiences.

#LI-SB3

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

이 직무는 하이브리드 직무로 분류됩니다. 즉, 선발된 지원자는 특정 근무지로 주 3일 이상(또는 관리자가 지정한 다른 빈도로) 특정 근무지로 출근해야 합니다.

이 직무는 리로케이션 혜택을 받을 수 없습니다. 모든 리로케이션 관련 비용은 최종선정 된 지원자가 부담해야 합니다.

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.