[Skip To Content]

SSM Global COE – Business Analyst

  • 위치
    • Taguig City, National Capital Region (Manila)
  • 직무 유형 Full time
  • 게시됨
  • Job Requisition JR-202610226

설명

Sponsorship:  GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This position is categorized as hybrid on nightshift . This means the successful candidate is expected to report to the office three times per week (or other frequency) as dictated by the business.

The Role

The Global Ops Coe in Manila is a developing team about world class delivery, customer support, driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise under GM Sales Services and Marketing (SSM) function.

As part of the transition of the MobileService (MS) + team and organizational structure from Retail Innovation to GM Envolve, the MS+ team supports critical operational tasks. As the program continues to grow, the volume of required daily activities continue to grow.

What You’ll Do

  • Provide operational support to the MobileService+ (MS+) team, including execution of daily tasks, completion of reports, and assistance with key program activities.

  • Work on Envolve / Retail Innovation daily operational tasks including RPO Delete Process, Dealer Communication, Email Inbox Monitoring/Triage, Enrollment Report Management, Weekly Updates of Posting Data, and BFU Code Activation

  • Run and maintain the reporting environment.

  • Maintain production data integrity through data audits. Coordinate the delivery of insights to appropriate teams using new, existing or cura   ted data

  • Assist in planning and facilitating new employee onboarding activities and departing employee off-boarding activities

  • Collaborate with training department at GM Envolve (including other business units like OnStar and GM Energy) to develop and drive adoption plans for new capabilities, releases, and processes.

Your Skills & Abilities (Required Qualifications)

  • A Bachelor’s or Master’s degree in Business, Data Analytics/Science, Finance, Accounting, Sales & Marketing, IT or related field

  • 5+ years of relevant work experience in data analysis, processing, operations or and project management

  • Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results

  • Automotive Industry background is a plus

  • Knowledge in PBI, Knime, Power Automate and other automation tools is preferred

  • Demonstrate understanding of databases, queries and reporting tools.

  • Highly proficient in oral and written communication skills 

  • Strong computer software skills, especially Microsoft Office, including familiarity with MS Excel and MS PowerPoint are important.

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Embrace data driven & customer insights to inform plans, launches, and iterations

  • Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality

  • Demonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situations

  • Desire to work in a complex and evolving environment and to bring an innovative mindset

  • Comfort working in a fast-paced start-up technology environment is essential

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 [email protected]으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.