Staff Product Manager, Commercial Sales Enablement

Descrição

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.  

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role:

The Staff Product Manager, Commercial Software Platform – Sales Enablement owns and drives the Commercial Catalog, Pricing & Billing workstream. In this role, you will define the product vision and roadmap for how we package, price, and bill our commercial software offerings, enabling sales teams to confidently sell and scale our portfolio.

You will partner closely with Sales, Finance, Legal, Engineering, and Operations to deliver a modern, flexible commercial platform that supports complex offers, multi-channel selling, and frictionless quote-to-cash experiences.

If you are excited about building the commercial backbone that powers how we sell and monetize software at scale, and enjoy working at the intersection of sales, finance, and technology, we’d love to hear from you.

What You’ll Do (Responsibilities):

Strategic Leadership & Vision

• Commercial Catalog & Pricing Strategy: Own the commercial catalog and pricing strategy for software products, bundles, and add-ons. Define how offers are modeled in the catalog, including tiers, bundles, discounts, and promotions that support diverse customer segments and channels. Ensure catalog and pricing structures are scalable, governable, and aligned with finance and legal standards.
• Billing & Monetization Leadership: Lead the billing and monetization workstream across the full quote-to-cash lifecycle, including quoting, order management, rating, invoicing, payments, adjustments, and renewals. Partner with Finance/Accounting to ensure revenue recognition, taxation, and compliance requirements are met. Work with Engineering to translate business rules into robust, configurable billing capabilities and APIs.

Product Management Excellence

• Roadmap, Execution & Adoption: Build and maintain a clear, prioritized roadmap for catalog, pricing, and billing capabilities across the Commercial Software Platform. Lead discovery with Sales, Sales Operations, and Commercial teams to understand pain points and translate them into impactful features. Collaborate with Engineering to shape initiatives/EPICs and features—while Engineering owns user stories and detailed acceptance criteria—making trade-offs that balance value, feasibility, and risk.
• Cross-Platform Alignment & Go-to-Market: Engage with Commercial Platform Product and Engineering teams to ensure interlock on vision, dependencies, and implementation planning. Partner with Enablement to successfully launch new capabilities, including playbooks, training, and go-to-market coordination that drive adoption and measurable business impact.

Customer, Seller & Business Outcomes

• Data-Driven Optimization: Define and track key success metrics (e.g., catalog accuracy, quote cycle time, billing accuracy, discounting discipline, revenue realization). Use data and experiments to refine pricing constructs, simplify offers, and reduce friction for sellers and customers. Identify and mitigate operational and customer-impacting issues across catalog, pricing, and billing flows, driving continuous improvement.

Governance & Stakeholder Alignment

• Commercial Governance & Source of Truth: Establish clear governance for catalog changes, pricing approvals, and discounting policies. Align stakeholders around a single commercial source-of-truth for products, offers, and terms. Communicate vision, decisions, and trade-offs clearly to executive, business, and technical audiences, driving alignment across Sales, Finance, Legal, and Engineering.

Yours Skills & Abilities (Required Qualifications):

• 10+ years of overall industry experience, with Staff-level Product Management or closely related experience in e-commerce, SaaS, e-commerce, or enterprise platforms .
• Hands-on experience with catalog, pricing, CPQ (configure-price-quote), billing, or ERP/monetization platforms (e.g., Salesforce CPQ, Zuora, SAP, Oracle, custom billing systems).
• Strong understanding of quote-to-cash processes (quoting, contracting, pricing, invoicing, payments, renewals).
• Demonstrated ability to own a product area end-to-end, including strategy, roadmap, requirements, execution, and post-launch optimization .
• Proven ownership mindset, with a track record of leading large, ambiguous problem spaces from concept to outcome.
• Comfort working with technical teams, including discussing APIs, data models, architecture trade-offs, and system integrations .
• Proven track record of influencing cross-functional stakeholders and driving alignment across Sales, Finance, Legal, and Engineering.
• Strong leadership and communication skills, with the ability to simplify complex topics, drive decisions, and inspire confidence across levels.

What Can Give You a Competitive Edge (Preferred Qualifications):

• Experience in automotive, mobility, industrial, or other complex B2B domains .
• Background in subscriptions, usage-based pricing, or multi-year contracts .
• Prior work on global catalogs supporting multiple regions, currencies, tax regimes, and channels.
• Prior experience with the Zuora Billing Platform is a strong advantage.

Leadership Competencies:

• End-to-End Ownership: Operates as an owner for the commercial catalog, pricing, and billing domain, connecting strategy to execution and measurable outcomes across the quote-to-cash lifecycle.
• Systems & Platform Thinking: Understands how catalog, pricing, CPQ, billing, and ERP/monetization platforms fit together, making design and prioritization decisions that support scalable, governable, and compliant solutions.
• Cross-Functional Influence: Builds strong partnerships with Sales, Finance, Legal, Engineering, and Operations; drives alignment across diverse stakeholders and reconciles competing priorities through clear communication and data-driven decisions.
• Customer & Seller Empathy: Balances the needs of customers, sellers, and operators, designing experiences and tools that reduce friction, improve accuracy, and enable confident selling at scale.

Company vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, though which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

#LI-KE2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.

O candidato selecionado deverá viajar <25% para esta função.

Esta posição pode ser elegível para benefícios de relocação.

Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego.  Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.