Descripción

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role:

The Staff Product Manager, Commercial Software Platform – Sales Enablement owns and drives the Commercial Catalog, Pricing & Billing workstream. In this role, you will define the product vision and roadmap for how we package, price, and bill our commercial software offerings, enabling sales teams to confidently sell and scale our portfolio.

You will partner closely with Sales, Finance, Legal, Engineering, and Operations to deliver a modern, flexible commercial platform that supports complex offers, multi-channel selling, and frictionless quote-to-cash experiences.

If you are excited about building the commercial backbone that powers how we sell and monetize software at scale, and enjoy working at the intersection of sales, finance, and technology, we’d love to hear from you.

What You’ll Do (Responsibilities):

Strategic Leadership & Vision

Commercial Catalog & Pricing Strategy: Own the commercial catalog and pricing strategy for software products, bundles, and add-ons. Define how offers are modeled in the catalog, including tiers, bundles, discounts, and promotions that support diverse customer segments and channels. Ensure catalog and pricing structures are scalable, governable, and aligned with finance and legal standards.
Billing & Monetization Leadership: Lead the billing and monetization workstream across the full quote-to-cash lifecycle, including quoting, order management, rating, invoicing, payments, adjustments, and renewals. Partner with Finance/Accounting to ensure revenue recognition, taxation, and compliance requirements are met. Work with Engineering to translate business rules into robust, configurable billing capabilities and APIs.

Product Management Excellence

Roadmap, Execution & Adoption: Build and maintain a clear, prioritized roadmap for catalog, pricing, and billing capabilities across the Commercial Software Platform. Lead discovery with Sales, Sales Operations, and Commercial teams to understand pain points and translate them into impactful features. Collaborate with Engineering to shape initiatives/EPICs and features—while Engineering owns user stories and detailed acceptance criteria—making trade-offs that balance value, feasibility, and risk.
Cross-Platform Alignment & Go-to-Market: Engage with Commercial Platform Product and Engineering teams to ensure interlock on vision, dependencies, and implementation planning. Partner with Enablement to successfully launch new capabilities, including playbooks, training, and go-to-market coordination that drive adoption and measurable business impact.

Customer, Seller & Business Outcomes

Data-Driven Optimization: Define and track key success metrics (e.g., catalog accuracy, quote cycle time, billing accuracy, discounting discipline, revenue realization). Use data and experiments to refine pricing constructs, simplify offers, and reduce friction for sellers and customers. Identify and mitigate operational and customer-impacting issues across catalog, pricing, and billing flows, driving continuous improvement.

Governance & Stakeholder Alignment

Commercial Governance & Source of Truth: Establish clear governance for catalog changes, pricing approvals, and discounting policies. Align stakeholders around a single commercial source-of-truth for products, offers, and terms. Communicate vision, decisions, and trade-offs clearly to executive, business, and technical audiences, driving alignment across Sales, Finance, Legal, and Engineering.

Yours Skills & Abilities (Required Qualifications):

10+ years of overall industry experience, with Staff-level Product Management or closely related experience in e-commerce, SaaS, e-commerce, or enterprise platforms .
Hands-on experience with catalog, pricing, CPQ (configure-price-quote), billing, or ERP/monetization platforms (e.g., Salesforce CPQ, Zuora, SAP, Oracle, custom billing systems).
Strong understanding of quote-to-cash processes (quoting, contracting, pricing, invoicing, payments, renewals).
Demonstrated ability to own a product area end-to-end, including strategy, roadmap, requirements, execution, and post-launch optimization .
Proven ownership mindset, with a track record of leading large, ambiguous problem spaces from concept to outcome.
Comfort working with technical teams, including discussing APIs, data models, architecture trade-offs, and system integrations .
Proven track record of influencing cross-functional stakeholders and driving alignment across Sales, Finance, Legal, and Engineering.
Strong leadership and communication skills, with the ability to simplify complex topics, drive decisions, and inspire confidence across levels.

What Can Give You a Competitive Edge (Preferred Qualifications):

Experience in automotive, mobility, industrial, or other complex B2B domains .
Background in subscriptions, usage-based pricing, or multi-year contracts .
Prior work on global catalogs supporting multiple regions, currencies, tax regimes, and channels.
Prior experience with the Zuora Billing Platform is a strong advantage.

Leadership Competencies:

End-to-End Ownership: Operates as an owner for the commercial catalog, pricing, and billing domain, connecting strategy to execution and measurable outcomes across the quote-to-cash lifecycle.
Systems & Platform Thinking: Understands how catalog, pricing, CPQ, billing, and ERP/monetization platforms fit together, making design and prioritization decisions that support scalable, governable, and compliant solutions.
Cross-Functional Influence: Builds strong partnerships with Sales, Finance, Legal, Engineering, and Operations; drives alignment across diverse stakeholders and reconciles competing priorities through clear communication and data-driven decisions.
Customer & Seller Empathy: Balances the needs of customers, sellers, and operators, designing experiences and tools that reduce friction, improve accuracy, and enable confident selling at scale.

Company vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, though which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

#LI-KE2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como híbrido. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica al menos 3 veces por semana {o con otra frecuencia indicada por su líder}.

El candidato seleccionado deberá viajar menos del 25 % del tiempo para este puesto.

Este puesto podría ser elegible para beneficios de relocalización.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.