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People Services Supervisor - VPP

  • Localização
    • Taguig City, National Capital Region (Manila)
  • Tipo de trabalho Full time
  • Postou
  • Job Requisition JR-202609689

Descrição

Sponsorship:  GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. 

Work Arrangement: This role is categorized as hybrid on night shift. This means the successful candidate is expected to report to GM Philippines office up to three times per week or other frequency dictated by the business.

The Role

Vehicle Purchase Program Supervisor at GM Philippines, Inc., you will lead and oversee a team responsible for delivering exceptional services, ensuring efficient and effective people operations aligned with global strategies.

What You'll Do

  • Supervise and mentor a team of Team Leaders, fostering their development and ensuring high-quality service delivery.

  • Utilize Commercial Acumen to understand business needs and translate them into effective solutions.

  • Conduct Data Analysis to identify trends, measure program effectiveness, and inform strategic decision-making.

  • Delegate Tasks effectively, ensuring proper workload distribution and timely completion of initiatives.

  • Manage End-to-End Project Management for various projects, from conception to implementation and post-launch evaluation.

  • Apply a Global Perspective to practices, ensuring alignment with GM's worldwide standards and initiatives.

  • Leverage Microsoft Power Business Intel for advanced reporting, data visualization, and analytics.

  • Implement Process-Driven Application methodologies to optimize workflows and improve operational efficiency.

  • Drive Team Development initiatives, including training, coaching, and performance management, to enhance team capabilities.

  • Employ Value Stream Mapping (VSM) to analyze and improve service delivery processes, identifying areas for waste reduction and efficiency gains.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s degree holder 

  • Proven experience in a supervisory or leadership role

  • Strong Commercial Acumen with the ability to understand business objectives and contribute to overall company success.

  • Demonstrated expertise in Data Analysis, including the use of analytical tools and techniques.

  • Excellent Delegating Tasks and project management skills, with a track record of successful project delivery.

  • Ability to operate with a Global Perspective, adapting service practices to diverse cultural and organizational contexts.

  • Proficiency in Microsoft Power Business Intel or similar business intelligence tools.

  • Experience with Process-Driven Application and a commitment to continuous process improvement.

  • Strong background in Team Development, including coaching, mentoring, and performance management.

  • Knowledge and practical application of Value Stream Mapping (VSM) principles.

  • Exceptional communication, interpersonal, and problem-solving skills.

What Will Give You A Competitive Edge (Preferred Qualifications)​

  • Have worked in a multinational setting (especially with US)

  • Have background in the automotive industry or adjacent industry

  • Can work in matrixed reporting environment, different operational reporting vs functional reporting

  • Have worked in a BPO / Shared Service set-up

Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego.  Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.