Finance Supervisor, Digital Services & Experiences (DSX) GMSA

Descrição

Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu)

JOB DESCRIPTION – FINANCE SUPERVISOR, DSX GMSA

The Finance Supervisor, DSX GMSA is a key people leader role responsible for supporting all financial operations, financial planning, and financial structure activities across the Digital Services & Experiences business in GMSA. This role combines team leadership, strategic financial planning, operational execution, and cross-functional business partnership in a fast-paced and evolving environment.

This position will lead financial processes across multiple DSX areas, including OnStar, BI & Analytics, Digital Products, and Contact Center, while partnering closely with commercial, product, accounting, vehicle finance, and global FP&A teams. The role also serves as the main financial contact for the DSX and ODS Directors in GMSA, with direct reporting to the Finance Manager – Digital Services & Experiences – International, based in Dubai.

The ideal candidate will bring strong financial acumen, leadership capability, operational discipline, and the ability to navigate ambiguity while supporting growth, automation, innovation, and long-term strategic planning across the region.

Key Responsibilities

• Manage a diverse team of GM employees and contingent workers responsible for P&L management, billing flows, and the e-commerce and payments environment

• Lead people management activities including conflict resolution, relationship building, team development, time management, prioritization, and ambiguity management

• Lead the OnStar Financials 2.0 project focused on automation, forecast remodeling, and data visualization

• Lead GMSA DSX strategy for the OnStar offering, including free trial period, Digital RPO, subscription offering, and alignment with commercial and product teams on pricing strategies

• Identify innovative solutions to expand OnStar package sales to dealers and other businesses across GMSA markets

• Develop business cases for new products and long-term strategic initiatives within OnStar and DSX

• Maintain accounting and administrative policies and processes for all DSX GMSA countries

• Provide financial support for billing issue resolution and scope structuring within the finance team

• Support business development activities such as pricing, sourcing, market analysis, and research

• Consolidate and monitor operational KPIs including churn, grace period, and payment success rate

• Lead and coordinate the analysis and reporting of GMSA DSX financial performance to management, including projections, variance analysis, and special projects

• Prepare executive-level presentations and ad hoc analyses for the DSX VP and senior leadership

• Lead execution of financial processes including closing, forecast, budget, and long-term planning

• Prepare short- and long-term financial forecasts and support business performance planning

• Coordinate and collaborate with GMSA vehicle finance and broader business teams

Required Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field

• Appropriate finance certifications

• Fluent English is required

• Strong background in financial consolidation, P&L reporting, and variance analysis

• Experience with SAP and Hyperion in a finance environment

• Advanced Excel and strong analytical and reporting tool capability, including large data models

• Experience with financial modeling, budgeting, and forecasting

• Proven ability to work with global, US, and regional teams while managing multiple stakeholders and deadlines

• Strong organizational skills and ability to manage competing priorities across global closing and planning timelines

• Experience presenting to senior management

• Strong cross-functional operational exposure and ability to work in a matrixed environment across geographies

• Ability to operate effectively and lead in ambiguous situations

• High level of curiosity and willingness to deep dive into data, systems, and processes

• Strong leadership capability, including team management, influence, and stakeholder engagement

Preferred Qualifications

• Spanish is desirable

• Experience working on cross-functional initiatives and global projects

• Change management experience

• Experience leading diverse, virtual, or cross-functional teams

• Experience leading project teams

• Business process management experience

• Experience managing financial risk

• Process improvement experience

• Business operations experience

• Experience developing business plans

• Accounting experience

• Budget management experience

• Data analytics experience

• Forecasting experience

• Good knowledge of GM businesses, digital teams, regions, and key stakeholders

• Knowledge of connected vehicles, digital business models, and new technologies

• Ability to interpret market needs into business and financial requirements

• Strong cultural awareness and comfort working across international environments

What Makes This Role Attractive

• Opportunity to lead financial strategy and operations for a growing Digital Services & Experiences business in GMSA

• Direct exposure to senior leadership, including the DSX VP, regional directors, and international finance leadership

• Broad scope across business planning, financial operations, automation, pricing strategy, and long-term growth initiatives

• Leadership of strategic projects such as OnStar Financials 2.0 and new business case development

• Strong international exposure through partnership with teams in Brazil, Colombia, the US, and Dubai

• Opportunity to work in a fast-paced environment that values innovation, problem-solving, and transformation

• High-impact role with visibility across digital products, connected services, customer experience, and financial performance

A GM não fornece patrocínio relacionado à imigração para esta função. Não se candidate a esta função se você precisar de patrocínio de imigração gm agora ou no futuro.

Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.

Informações sobre diversidade

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Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais.  Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido. 

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.