Descrição

General Motors is seeking a Network Logistics Operation Manager to manage complex intercontinental logistics activity and protect the continuity of material flow to GM manufacturing operations. This role serves as an operational control point for critical shipments, coordinating across carriers, railroads, logistics service providers, customs partners, plants, purchasing, and internal supply-chain teams.

The successful candidate will combine strong logistics execution with data-driven problem solving. In addition to resolving daily shipment and container risks, this role will strengthen supply-chain resiliency, improve performance visibility, and identify opportunities to simplify or automate logistics processes.

What you’ll do

Monitor intercontinental ocean, rail, truck, and transload shipments, with emphasis on critical containers and material at risk of production impact.
Lead timely escalation and recovery actions for customs holds, rail delays, port or terminal constraints, missed appointments, carrier capacity issues, and other transportation disruptions.
Coordinate with logistics service providers, ocean carriers, railroads, drayage providers, customs brokers, plants, and GM functional partners to establish clear ownership and recovery plans.
Maintain actionable shipment visibility through hot lists, exception reporting, dashboards, and recurring operating reviews.
Translate logistics data into insights on dwell time, delivery reliability, days of supply, premium freight, accessorial cost, carrier performance, and recurring failure modes.
Support spot-buy, premium-freight, accessorial, and other exception decisions with sound business judgment, documented rationale, and appropriate approvals.
Identify root causes behind recurring delays and implement standard work, countermeasures, and control plans that prevent repeat issues.
Develop and maintain contingency plans for constrained lanes, critical suppliers, ports, rail networks, and carrier capacity.
Partner with analytics, technology, and process owners to improve data quality, integrate logistics information, and automate repetitive reporting or workflow activities.
Communicate concise, decision-ready updates to logistics leadership and cross-functional stakeholders, including risk, business impact, actions, owners, and timing.
Participate in escalation coverage and urgent recovery activities as required to support plant continuity.

Required qualifications

2 years of experience in logistics, transportation, manufacturing, supply chain operations, freight forwarding, or related
Demonstrated experience managing intermodal, ocean, rail, drayage, import, or international logistics operations.
Experience coordinating multiple internal and external stakeholders during time-sensitive operational disruptions.
Strong analytical and problem-solving skills, including the ability to interpret operational data and prioritize actions based on production and business risk.
Proficiency with Microsoft Excel and experience using reporting or visualization tools such as Power BI.
Strong written and verbal communication skills, with the ability to communicate effectively from frontline operations through leadership audiences.
Ability to work independently, manage competing priorities, and make sound decisions in an ambiguous, fast-moving environment.

Preferred qualifications

Bachelor’s degree in supply chain, logistics, business, engineering, or a related field
Experience in automotive, manufacturing, or other production-critical supply-chain environments.
Experience with customs clearance, container tracking, port operations, rail operations, or third-party logistics management.
Experience with GoogleSheets
Experience developing KPIs, exception-management processes, standard work, or continuous-improvement solutions.
Familiarity with logistics data integration, APIs, EDI, workflow automation, or related digital supply-chain capabilities.
Lean, Six Sigma, APICS/ASCM, or comparable process-improvement training or certification.
Experience influencing carrier and logistics-provider performance through structured reviews and corrective actions.

What success looks like

Critical shipments are identified early, actively managed, and recovered before they create avoidable production impact.
Logistics leaders and plant stakeholders have timely, accurate, decision-ready visibility to material and transportation risk.
Recurring exceptions are converted into measurable process improvements rather than repeatedly managed as one-time emergencies.
Premium freight, dwell, accessorial cost, and avoidable service failures are reduced through stronger planning, escalation, and carrier accountability.
Reporting and operational workflows become more consistent, scalable, and automated.
Cross-functional partners understand ownership, next steps, and timing during every major logistics escalation.

Core competencies

Operational ownership
Supply-chain resiliency
Intermodal and international logistics
Data-driven decision making
Root-cause problem solving
Stakeholder and supplier management
Executive communication
Continuous improvement
Process automation mindset

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Esta função é classificada como híbrida. Isso significa que o candidato selecionado deverá trabalhar no escritório/fábrica da GM pelo menos 3 vezes por semana {ou outra frequência ditada por seu gerente}.

Esta posição não é elegível para benefícios de relocação. Quaisquer custos de relocação serão de responsabilidade do candidato selecionado.

Informações sobre diversidade

A General Motors está comprometida em ser um local de trabalho que não só é livre de discriminação ilegal, como estimula verdadeiramente a inclusão e integração. Acreditamos enfaticamente que a diversidade na força de trabalho cria um ambiente no qual nossos colaboradores podem crescer e desenvolver melhores produtos para nossos clientes. Incentivamos os candidatos interessados a analisar as principais responsabilidades e qualificações de cada função e a se candidatar a qualquer cargo que corresponda a suas habilidades e capacidades. Os candidatos no processo de recrutamento podem, quando aplicável, ser solicitados a concluir com sucesso uma ou mais avaliações relacionadas à função e/ou uma seleção pré-emprego antes de iniciar o emprego. Para saber mais, acesse Como contratamos.

Declaração de Igualdade de Oportunidades de Emprego (EUA)

A General Motors tem orgulho de ser um empregador que oferece oportunidades iguais. Todos os candidatos qualificados serão considerados para o emprego, independentemente de raça, cor, religião, sexo, orientação sexual, identidade de gênero, origem nacional, deficiência ou status como veterano protegido.

Adaptações (EUA e Canadá)

A General Motors oferece oportunidades a todos os candidatos a emprego, incluindo pessoas com deficiências. Se você precisa de uma adaptação razoável para ajudá-lo na sua pesquisa de cargos ou solicitação de emprego, fale conosco pelo e-mail [email protected] ou pelo telefone 800-865-7580. No seu e-mail, inclua uma descrição da adaptação específica que você está solicitando assim como o nome do cargo e o número de requisição do cargo ao qual está se candidatando.