Customs Origin and Solicitation Jr Analyst

Descripción

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

The Jr. Analyst supports Customs Origin and Solicitation activities for GM North America by executing established processes, maintaining document quality and compliance, and providing timely support to internal stakeholders and global suppliers. The role is expected to work independently on defined tasks, escalate issues appropriately, and contribute to team goals through accurate execution, strong controls, and continuous improvement.

What You’ll Do

Specific duties related to this position include, but are not limited to, the following:

Customs Solicitation and Origin support

• Attend daily IRP (Immediate Response Process) activities for dutiable items crossing into the US and complete assigned actions on time

• Support solicitation of American Automobile Labeling Act (AALA) requirements for labeling compliance

• Audit customs documents submitted by suppliers to ensure completeness, accuracy, and compliance with customs standards

• Execute Customs Origin and Solicitation activities in accordance with GM procedures, internal controls, and regulatory requirements

• Maintain accurate records, trackers, and system updates for assigned work

Supplier and stakeholder coordination

• Follow up with global suppliers through email and phone to obtain required customs documents and information

• Communicate document gaps, errors, and required corrections clearly and professionally

• Perform initial review and analysis when suppliers dispute document requirements or details

• Escalate non-responsive suppliers, urgent issues, and unresolved concerns in a timely manner

• Assist and encourage suppliers in using the Document Solicitation System and support training as needed

• Collaborate effectively with peers and stakeholders across PH, MX, US, and other supported regions

Reporting, controls, and execution discipline

• Provide timely and accurate workload updates as part of status reporting

• Prepare schedules, reports, analysis, and other work products as required

• Maintain a strong controls and compliance mindset by raising financial, operational, or control concerns immediately

• Support internal and external audit requirements, ad hoc requests, and special projects as needed

• Help coordinate urgent tasks within the team and support workload balancing when required

Continuous improvement

• Identify recurring issues and suggest practical improvements to enhance quality, turnaround time, and compliance

• Support documentation updates, desk procedures, and process standardization efforts

• Participate in team initiatives that improve service delivery, reporting, and operational efficiency

Your Skills & Abilities (Required Qualifications)

• Bachelor of Science in Customs Administration, Business Administration, or equivalent

• Proficient in Microsoft Office applications

• Strong written and verbal English communication skills

• Ability to work across multiple priorities in a fast-paced, time-sensitive environment

• Willingness to support teams and stakeholders across US, MX, and PH time zones

What Will Give You A Competitive Edge (Preferred Qualifications)

• Familiarity with North America Customs Policy

• Exposure to USMCA, Free Trade Agreements, Country-of-Origin requirements, or related customs documentation

• Knowledge of MS Access, KNIME, Power BI, or other automation / reporting tools

• Exceptional organizational skills and attention to detail

• Strong interpersonal skills and commitment to teamwork and partnership

• High customer service orientation

• Ability to learn on the fly and work effectively in ambiguous situations

• High level of integrity in handling confidential or sensitive information

• Analytical mindset with the ability to research customs-related issues and support issue resolution

• Flexibility, accountability, and willingness to take on special projects and ad hoc responsibilities

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.