Descripción

The Role

Global Sales Reporting equips the sales organization with the tools, data, and resources necessary to drive business performance. The team ensures efficiency, accuracy, and consistency in planning, operations, and reporting.

As an Innovation Lead , you will play a critical role in driving continuous improvement and innovation across our team. You will quickly gain a deep understanding of business operations and leverage technology, analytics, and process optimization to enhance systems, reporting, and decision-making.

What You'll Do (Responsibilities)

Business Operations & Process Improvement

Understand complex business operations and identify opportunities for optimization through demonstration of solid understanding of the processes and relevant operations.
Research and apply industry best practices and benchmarks to maintain competitiveness and innovation.
Identify and implement business process improvements to drive efficiency and effectiveness.
Develop, maintain, and update desk procedures and business process documentation.
Support special assignments and initiatives as needed.

Data Analysis & Reporting

Write and optimize SQL queries to support analytics and reporting needs.
Develop insightful and actionable Power BI dashboards and reports and present out.
Utilize Python to automate data processing, report generation, and business workflows.
Conduct data reconciliations during data loading, investigating and resolving anomalies.
Explore and deploy AI tools to enhance business processes and decision-making.
Stay informed on emerging trends and technologies in data analytics and AI.

AI Enablement & Innovation

Identify, evaluate, and prioritize AI use cases that improve sales operations, dealer systems, reporting accuracy, and decision-making efficiency.
Translate business needs into practical AI-enabled solutions, including automation, natural language querying, anomaly detection, predictive insights, and workflow optimization.
Partner with IT, Product, Data, and business stakeholders to define AI requirements, success measures, adoption plans, and operational support needs.
Promote responsible AI practices by supporting data quality, transparency, explainability, privacy, security, and appropriate human oversight in AI-enabled processes.
Monitor AI solution performance, adoption, and business value, and recommend refinements to improve accuracy, usability, and measurable outcomes.
Build awareness of emerging AI capabilities and coach business partners on practical ways to apply AI in daily operations.

Collaboration & Stakeholder Engagement

Partner with Product Managers, Operations Managers, and IT Development teams to resolve system, data, and process issues.
Collaborate with cross-functional teams to drive innovation initiatives.
Provide timely and accurate responses to requests for information adapting style of communication to different audiences.
Develop, maintain, and support User Acceptance Testing (UAT) for system enhancements and development projects.

Training & Support

Deliver training to end users and IT Application Support staff as needed.
Process access requests promptly and accurately.

Your Skills & Abilities (Required Qualifications)

Bachelor’s degree in Business, Data Science, Computer Science, Information Systems, Mathematics, Data Science, or another STEM discipline/related field. We will also consider equivalent professional experience.
5+ years in operations, sales, IT, or related fast paced environments.
5+ years’ experience in fast-paced environments with strong analytical, presentation, and insight creation skills.
5+ years’ experience in SQL query writing and data analysis.
Advanced proficiency with data visualization tools (e.g., Power BI).
Ability to work with ambiguity and be a curious self-starter.
Excellent problem-solving skills and proactive approach to improvement opportunities.
Strong communication, collaboration, and decision-making skills.
High comfort with delivering concise and effective presentations with audiences of all levels, technical and non-technical.
Proven ability to build and maintain relationships across all organizational levels.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

The expected base compensation for this role is ($105,600.00 - $140,700.00) USD Annually. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

#LI-AP1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se desempeña remotamente, pero si el candidato seleccionado vive dentro de un radio específico de una milla de un centro de GM, deberá presentarse en el lugar tres veces por semana {o con otra frecuencia indicada por su líder}.

Este puesto no es elegible para beneficios de reubicación. Los posibles costos de relocalización serán responsabilidad del candidato seleccionado.

Información sobre diversidad

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Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.