Senior Manager, Components Experience Strategy

Descripción

The Role

The Senior Manager, Components Experience Strategy is a design leader within Human Interface Design responsible for defining how interior vehicle components contribute to a cohesive, intuitive, and distinctive customer experience. This role translates GM and Design strategy into clear direction for cockpit and cabin touchpoints, portfolio priorities, design criteria, and operating plans across programs, brands, and regions. Operating with broad latitude in a complex environment, this leader shapes enterprise initiatives, influences senior decisions, and connects component choices to customer experience, brand equity, usability, feasibility, and business outcomes. The role will help establish the future direction of physical and digital interaction across the vehicle interior while strengthening the organization’s design capability and leadership pipeline.

What You’ll Do

• Define and lead long-term strategy for interior vehicle component experiences across major programs, portfolios, and studios, ensuring alignment with GM business strategy, customer needs, and brand direction.

• Establish vision and design direction for customer-facing interior touchpoints, including instrument panel elements, center stack and console components, door-mounted controls, steering wheel touchpoints, display surrounds, storage interfaces, and trim-integrated interaction points.

• Translate strategy into actionable component priorities, design criteria, operating plans, resource choices, and measurable objectives for teams and leaders across the organization.

• Lead complex, ambiguous, cross-functional challenges involving interior component integration while balancing design intent with ergonomics, human factors, packaging, engineering, manufacturing, timing, cost, and quality requirements.

• Define how physical component experiences work with digital and visual interaction layers to deliver a cohesive Human Interface Design strategy across hardware and software touchpoints.

• Use design judgment, customer understanding, data, competitive insight, and trend awareness to anticipate future-state interior component experience direction before it reaches the market.

• Align senior stakeholders, elevate organizational standards, develop future component design leaders, and own strategic initiatives and KPIs that improve customer experience and functional results.

Your Skills & Abilities (Required Qualifications)

• Extensive experience leading interior components, industrial, creative, Human Interface Design, or automotive design strategy across complex programs, portfolios, or studios.

• Deep expertise in interior component design visioning, portfolio thinking, and translating customer, brand, and business needs into actionable design direction.

• Strong understanding of how physical interior components contribute to the broader human interface, including usability, ergonomics, controls, touchpoints, and integration with digital experiences.

• Proven success influencing senior leaders and aligning cross-functional stakeholders in high-ambiguity, high-visibility environments.

• Demonstrated experience leading leaders, building teams, mentoring managers, and developing talent across multiple design disciplines or studios.

• Strong understanding of the interplay among design, engineering, manufacturing, marketing, brand execution, and customer experience within the vehicle interior.

• Bachelor’s degree in Industrial Design, Transportation Design, Product Design, Human Factors, or a related field.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Advanced degree in Industrial Design, Transportation Design, Product Design, Human Factors, or a related field.

• Experience shaping interior component strategy for global automotive brands, regions, or multi-studio design organizations.

• Experience establishing design operating models, governance, measurement frameworks, or KPIs for enterprise design initiatives.

• Strong executive storytelling and strategic communication skills, with a portfolio of decisions or initiatives that influenced organizational direction.

• Experience connecting physical component design with software, UX, visual design, or other digital interaction disciplines.

Leadership Expectations

This leader is expected to model GM behaviors, lead inclusively, move with urgency, speak fearlessly, and own outcomes while setting a high bar for integrity, customer focus, innovation, and enterprise thinking.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como presencial. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica a tiempo completo.

El candidato seleccionado deberá viajar menos del 25 % del tiempo para este puesto.

Este puesto podría ser elegible para beneficios de relocalización.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.