Descripción
About Digital Products and Customer Experience Platforms
Digital Products creates the digital experiences that connect GM customers to their vehicles, services, and everyday lives—from mobile apps and connected services to the technology behind the vehicle experience.
This MBA internship is part of Customer Experience Platforms (CXP) , the team that helps shape what these products should do and how they come to life. CXP partners with engineering, design, data, marketing, and business teams to understand customer needs, set priorities, and guide products from idea to launch.
As an MBA Intern, you’ll gain exposure to product strategy, technology, and customer-focused problem-solving while contributing to experiences used by GM customers
About the Opportunity
The CXP PM team is looking for MBA Product Management Interns who are energized by customer problems, technology, and turning ideas into outcomes. The Summer 2027 intake is owned by CXP PM , with the specific product area determined during team matching based on business needs and intern interests.
Within CXP, MBA Interns may support initiatives involving connected vehicles, mobility, customer experiences, electric and autonomous platforms, and enterprise data systems. You will work at the intersection of customer insight, product strategy, engineering, design, data, and business priorities. Depending on the assignment, you may help define customer needs, support discovery, shape roadmaps, clarify requirements, analyze product performance, or coordinate delivery.
The specific product area, responsibilities, academic preferences, and location will be confirmed during the recruiting and team-matching process. Final placement will depend on business needs, candidate interests, skills, and team fit.
Potential Product Areas
Work may support high-level areas represented in the Digital Products intern intake, including:
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Connected vehicle and OnStar products and services
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Customer experiences, mobile and web products, and digital engagement
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Mobility, data, and customer experience initiatives
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Customer onboarding, subscriptions, commerce, and connected-service experiences
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Fleet and commercial products, including digital tools for business customers
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Customer support, AI-enabled self-service, and contact center advisor tools
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Product strategy and execution across engineering, design, marketing, analytics, and business teams
What You May Do
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Research customer, business, market, or operational needs and translate findings into opportunities
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Support product vision, strategy, roadmaps, requirements, and prioritization
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Partner with engineering, design, analytics, marketing, operations, and business teams
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Help define success measures and analyze product or customer outcomes
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Prepare product briefs, presentations, decision materials, or launch-readiness content
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Participate in discovery, experimentation, user feedback, and product reviews
Required Qualifications
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Currently enrolled in an MBA or graduate degree program in business, engineering, computer science, data science, or a related field; strong candidates from related programs may also be considered
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Graduating August 2027 or later with MBA or graduate degree
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Completed a bachelor’s degree or equivalent academic preparation
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Demonstrated interest in product management, technology, customer experience, strategy, analytics, or digital business
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Strong written, verbal, analytical, and presentation skills
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Ability to work collaboratively with technical and non-technical partners
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Ability to work onsite at the assigned GM location with the manager and team
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Availability to work full-time, 40 hours per week, during the 12-week summer internship period between May – August or June – September
Preferred Qualifications
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Prior experience in product management, technology, consulting, business strategy, engineering, analytics, design, or a related area
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Experience using customer research, data analysis, experimentation, or product metrics to inform decisions
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Familiarity with digital products, connected services, mobile or web experiences, APIs, platforms, or software delivery
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Experience turning ambiguous problems into clear recommendations or plans
Work Arrangement:
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Start dates for this internship role are May 24th and June 14th of 2027.
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Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to designated work location three times per week, at minimum.
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GM will provide a one-time lump sum taxable stipend payment to eligible students selected for the 2027 Student Program - to help facilitate administration of relocation benefits, please apply using the permanent address you would move from.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Información sobre diversidad
General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.
Declaración de igualdad de oportunidades en el empleo (EE.UU.)
General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.
Adecuaciones (EE.UU. y Canadá)
General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.




