Descripción
The Role
Lead a GM's Customer Care and Aftersales parts distribution center supporting dealers and customers with vehicle parts and post-purchase services. As Warehouse Site Leader, you will lead a unionized hourly and salaried workforce and oversee warehouse operations, budgets, maintenance, labor relations, and compliance. You will drive performance across safety, quality, cost, delivery, and employee engagement through standardized work, lean methods, continuous improvement, technology adoption, and change leadership.
What You’ll Do
- Lead site performance across safety, quality, cost, delivery, employee engagement, earnings before interest and taxes, and revenue targets.
- Direct warehouse activities, including receiving, storage, inventory control, picking, packing, shipping, transportation coordination, and customer delivery.
- Manage a unionized workforce of hourly and salaried employees, including staffing, workforce planning, timekeeping, overtime, succession planning, talent development, and performance management.
- Establish goals, operating rhythms, performance standards, and action plans aligned with CCA and GM business objectives.
- Manage the annual operating budget, capital budgets, preventive maintenance, and other resources required to deliver financial targets.
- Improve warehouse productivity, labor utilization, inventory accuracy, order fulfillment, delivery performance, quality, and operating costs.
- Champion technology adoption and innovation, including Infor and warehouse management systems.
- Use data and key performance indicators to identify trends, prioritize resources, and sustain operational improvements.
- Lead responses to operational disruptions, customer-impacting issues, safety concerns, quality issues, and material-flow constraints.
- Ensure compliance with GM policies, safety requirements, environmental standards, collective bargaining agreements, and applicable laws while representing the facility in CCA leadership reviews and supporting GM dealers, ACDelco customers, accessory customers, and other CCA stakeholders.
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree or equivalent professional experience.
- 8+ years of warehouse operations, distribution, logistics, manufacturing, or a related high-volume operating environment.
- Strong knowledge of warehouse, distribution, inventory, material-flow, and transportation processes.
- Experience leading salaried and hourly teams, including workforces represented by a labor union.
- Demonstrated success developing leaders and building high-performing teams.
- Strong background in warehouse management systems (Infor WMS preferred) and automation.
- Experience managing budgets, staffing, operational metrics, and continuous-improvement initiatives.
- Ability to work on-site in a shift-oriented operation and respond to business needs outside standard working hours
What Can Give You a Competitive Advantage (Preferred Qualifications)
- Strong analytical, decision-making, communication, and problem-solving skills.
- Proven ability to deliver results across safety, quality, delivery, cost, and employee engagement.
- Exceptional communication and interpersonal skills to influence, motivate, and resolve conflict.
- Thrive in fast-paced, high-tech environments and love solving complex operational challenges.
- Are passionate about technology and innovation in warehouse operations.
- Have the agility and resilience to lead through change and uncertainty.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $119,500-$186,900. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more."
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
Este puesto se clasifica como presencial. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica a tiempo completo.
Los beneficios de reubicación están disponibles para los candidatos que califican según la política de la empresa.
Información sobre diversidad
General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.
Declaración de igualdad de oportunidades en el empleo (EE.UU.)
General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.
Adecuaciones (EE.UU. y Canadá)
General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.




