Descripción

Vacancy Status

Yes - This posting is for an existing vacancy within the organization and is open to new applications. (Backfill)

AI Disclosure

As part of the application process, Artificial Intelligence will be used in the hiring process for this role

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report onsite three times per week, at minimum.

GM Canada's Customer Care and Aftersales team is looking to hire a self-driven, independent professional with a sales and analytical mindset to take on an exciting opportunity that has a huge amount of career potential with one of Canada's biggest and storied automotive companies. In this role, you will develop professionally during a rotation term through key areas of the Customer Care & Aftersales team to gain foundational industry knowledge, business development and sales and service knowledge. Upon completion of this rotation, there would be an opportunity to work in either the Customer Care and Aftersales team located in Oshawa Ontario or relocate across Canada in a District Manager Aftersales or District Service Manager position.

To be successful in this position, you will need to:

Serve as a key liaison between GM Canada and dealerships across Canada
Achieve Parts Sales, Customer Retention, and Customer Satisfaction Objectives
Complete and implement Service and Parts marketing and sales promotional activities
Keep abreast the newest digital media and consumer communication trends.
Collaborate with Dealers to help them provide outstanding sales and service experiences to customers.
Utilize strong analytical skills to drive efficiencies in Warranty administration.
Consult with Dealers to help them provide superior sales and service experiences.
Collaborate with Senior Leadership at GM Canada and Dealer Operators, Fixed Operations Managers, and Front-line Dealership Staff to positively grow the business

Additional Job Description:

Successful Completion of a Univeristy Degree or College Diploma.
Unrestricted mobility and ability to relocate anywhere within Canada after successful completion of the training assignment
2+ years of relevant work experience.
Superior analytical abilities combined with great decision-making skills.
Excellent written and verbal communication, interpersonal and leadership skills
Ability to work independently and in cross-functional team environments.
Bilingual (English/French) considered an asset (written and spoken).
Valid Driver's License.

Compensation

The salary range for this role is $76,100.00 to $114,300.00. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
Healthcare, dental and vision benefits including health care spending account and wellness incentive.
Life insurance plans to cover you and your family.
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
GM Vehicle Purchase Plan for you, your family, and friends.\

THIS JOB IS NOT ELIGIBLE FOR RELOCATIONS BENEFITS. ANY RELOCATION COSTS WOULD BE THE RESPONSIBILITY OF THE SELECTED CANDIDATE.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

GM no proporciona patrocinio relacionado con la inmigración para este puesto. No aplique para este puesto si va a necesitar patrocinio de inmigración de GM ahora o en el futuro.

Este puesto se clasifica como híbrido. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica al menos 3 veces por semana {o con otra frecuencia indicada por su líder}.

El candidato seleccionado deberá viajar menos del 25 % del tiempo para este puesto.

Este puesto no es elegible para beneficios de reubicación. Los posibles costos de relocalización serán responsabilidad del candidato seleccionado.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.