Warehouse Site Leader - Automotive Parts

Descripción

The Role  

Are you a high-performing warehouse operations leader ready to take on a career-defining opportunity? General Motors (GM) is seeking a Warehouse Site Leader to lead our Willow Run, MI  global parts distribution center. This is not just a leadership role — it’s a critical position that defines how we serve millions of customers.

GM’s Customer Care and Aftersales (CCA) organization is a global organization that provides customer support and all post-vehicle purchase services, including vehicle parts, service, and support for recalls and warranties. CCA manages the supply chain for service parts and maintains a warehouse network comprised of Processing Centers, Redistribution Centers and Parts Distribution Centers where vehicle parts flow to fulfill customer orders.  The Willow Run Site Leader is responsible for leading a salaried and hourly workforce, partnering with UAW and business stakeholders, and driving operational excellence through GM principles, standardized work, lean methods, and continuous improvement. The role requires an inspirational people leader and change agent who can deliver results in a fast-paced, shift-based distribution environment.

What You’ll Do  

• Full site ownership across safety, quality, cost, delivery, and employee engagement.

• Leading a unionized workforce of 156 hourly employees and 19 salaried employees. 

• Managing 50 inbound/outbound trailers per day and processing 2.4 MM pieces annually.

• Driving operational excellence through strategic planning, continuous improvement, and change leadership.

• Responsible for $26MM Annual Operating budget, capital budgets, preventive maintenance, and delivering on financial targets (EBIT, revenue).

• Championing technology adoption and innovation, including Infor & WMS.

• Collaborating across the CCA network to align site performance with broader business goals.

• Building a high-performance work culture grounded in talent development, feedback, accountability, inclusion, and engagement.  Navigating labor relations with confidence and integrity.

• Providing strategic and operational leadership for all warehouse activities, including receiving, storage, inventory control, picking, packing, shipping, transportation coordination, and customer delivery.
• Establishing clear goals, operating rhythms, performance standards, and action plans aligned with CCA and GM business objectives.
• Ensuring compliance with GM policies, safety requirements, environmental standards, collective bargaining agreements, and applicable laws.
• Improving warehouse productivity, labor utilization, inventory accuracy, order fulfillment, delivery performance, quality, and operating costs.
• Leading response to operational disruptions, customer-impacting issues, safety concerns, quality issues, and material flow constraints.
• Managing site staffing, workforce planning, timekeeping, overtime, succession planning, talent development, and performance management.
• Using data and key performance indicators to identify trends, prioritize resources, and sustain improvements.
• Representing the facility in CCA leadership reviews and communicate performance, risks, opportunities, and recovery plans.
• Promoting a customer-first mindset supporting GM dealers, ACDelco customers, accessory customers, and other CCA stakeholders.

Your Skills & Abilities (Required Qualifications)   

• Bachelor’s degree; advanced degrees or certifications are a plus.

• 10+ years of warehouse operations, distribution, logistics, manufacturing, or a related high-volume operating environment.

• Proven ability to deliver results across safety, quality, delivery, cost, and employee engagement.

• Strong knowledge of warehouse, distribution, inventory, material-flow, and transportation processes.

• Demonstrated experience leading salaried and hourly teams, including workforces represented by a labor union.
• Demonstrated success developing leaders and building high-performing teams.

• Strong background in warehouse management systems (Infor WMS preferred) and automation. 

• A track record of leading through change and transformation.

• Exceptional communication and interpersonal skills to influence, motivate, and resolve conflict.

• Experience managing budgets, staffing, operational metrics, and continuous-improvement initiatives.
• Strong analytical, decision-making, communication, and problem-solving skills.
• Ability to work on-site in a shift-oriented operation and respond to business needs outside standard working hours

What Can Give You a Competitive Advantage (Preferred Qualifications)   

• Thrive in fast-paced, high-tech environments and love solving complex operational challenges.

• Are passionate about technology and innovation in warehouse operations.

• Have the agility and resilience to lead through change and uncertainty.

• Are ready to lead from the front, build a high-performance culture, and shape the future of GM’s supply chain.

• You lead from the front by displaying regular presence on the operating floor, walking throughout the facility, working across shifts, and using appropriate personal protective equipment. The role may require extended hours, weekend or holiday support, and timely response to operational or customer issues.
  

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como presencial. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica a tiempo completo.

El candidato seleccionado deberá viajar menos del 25 % del tiempo para este puesto.

Los beneficios de reubicación están disponibles para los candidatos que califican según la política de la empresa.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.