Senior Program Manager, Dealer and Channel Operations IT PMO

Descripción

Senior Program Manager, Dealer and Channel Operations IT PMO

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Global Technical Center in Warren (MI) or Austin Innovation Center in Austin (TX) three times per week, at minimum. This position can be located at either of these 2 locations.

The Role

Our Dealer and Channel Operations Organization (IT PMO) is seeking a Senior Program Manager to lead complex, cross-functional programs that directly impact vehicle quality and launch readiness. This position requires a strong background in software delivery, enterprise-scale execution, and the ability to bring clarity and alignment across engineering, product, design, and quality teams. You’ll operate at the center of GM’s transformation, working closely with executive stakeholders to drive accountability, delivery excellence, and innovation.

This is a high-impact opportunity with significant visibility and influence, ideal for someone who thrives in fast paced, ambiguous environments. You'll help shape the future of mobility by improving program execution and delivery processes across diverse teams. Success in this position requires strong leadership, adaptability, and a passion for driving progress in both product quality and organizational effectiveness.

What You'll Do

• Own end-to-end delivery of high-impact programs across the Dealer and Channel Operations Organization.

• Define scope, timelines, and resource plans aligned with business or technology goals.

• Identify risks and interdependencies and lead mitigation strategies.

• Communicate program status and insights to executive leadership using storytelling and metrics.

• Facilitate inclusive, action-oriented meetings with clear documentation and follow-through.

• Influence cross-functional teams to drive alignment and execution.

• Lead change management efforts and foster adaptability across teams.

• Apply Agile, Waterfall, and hybrid methodologies where appropriate.

• Champion GM’s core values while promoting individuality and diversity.

Your Skills & Abilities (Required Qualifications)

• 5+ years of software project/program management experience.

• Proven success leading cross-functional programs with technical and non-technical teams.

• Strong command of Agile, Waterfall, and hybrid delivery models.

• Exceptional communication and presentation skills.

• Demonstrated ability to influence without authority and drive results.

• Experience navigating ambiguity and leading through change.

• Comfortable working across time zones and diverse teams.

What will give you a competitive edge (Preferred Qualifications)

• PMP Certification.

• Experience with Jira, Confluence, Slack, or similar tools.

• Familiarity with GM’s Dealer and Channel Operations systems.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Este puesto se clasifica como híbrido. Esto significa que se espera que el candidato seleccionado se presente en una ubicación específica al menos 3 veces por semana {o con otra frecuencia indicada por su líder}.

Este puesto podría ser elegible para beneficios de relocalización.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.