Descripción

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on night shift (8pm to 5am) . This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.

What You'll Do

Business & Data Analysis

Perform data analysis across RTP processes to identify trends, bottlenecks, defects, and improvement opportunities
Translate business questions into data requirements, extract data from SAP S/4HANA, Ariba, and related systems, and synthesize insights into concise, actionable recommendations.
Build and maintain dashboards, reports, and analytical views (e.g., using SAP tools, Excel, Power BI, or similar) to support decision-making and post go-live performance tracking.
Support impact assessments, business cases, and benefit tracking for RTP transformation initiatives

Transformation & Hypercare Support

Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global transformation projects that impact the results of the company
Develop a deep understanding of the business by facilitating workshops to capture business and IT partner objectives, pain-points, and opportunities, and translating them into world class processes and technology enablers
Contribute to strategic decision making and creative problem solving in order to optimize the transition between current and future system states
Ability to be a change agent, using influence, education and persuasion to build relationships and gain support for difficult changes
Conduct iterative agile software configuration sessions to ensure that all key internal consumer organization business objectives are met
Act as a primary analytical resource during deployment, cutover, and Hypercare phases

Training & Change Management

Partner with business stakeholders and process owners to understand impacts of system and process changes on end users across RTP.
Contribute to training strategy and design:
- Help define learning objectives based on impact assessments and user feedback.
- Develop or refine training materials, job aids, simulations, and quick reference guides for SAP S/4HANA and Ariba.
Deliver or support delivery of training sessions (virtual), including demos, hands-on labs, and Hypercare support.
Provide structured feedback from training and Hypercare back into change plans, communication content, and process documentation.

Monitor incident and defect logs (e.g., in JIRA and related tools), identify patterns, prioritize issues, and drive structured root-cause analysis with IT and process owners.
Translate issues and trends into actionable recommendations for system fixes, process changes, training updates, or controls.
Support stabilization of new processes and solutions by tracking KPIs (e.g., invoice processing time, error rates, supplier enablement metrics) and flagging risk areas.

Process & Solution Expertise

Serve as an SME-in-training on end-to-end Request to Pay processes, with particular depth in:
- Request to Source / Procurement – requisitions, sourcing events, contracts, POs, supplier enablement.
- Accounts Payable – invoice capture, three-way match, exceptions handling, payment run, vendor master.
- Materials Management – material master, goods receipt, inventory movements, consumption, and related controls.
Understand how these processes are designed and executed in SAP S/4HANA and Ariba , including key master data, documents, and integration points.
Support fit-gap analysis and solution design workshops by documenting requirements, user stories, and acceptance criteria.

Technology & Tools (SAP, Ariba, JIRA, AI, etc.)

Utilize SAP S/4HANA and Ariba to analyze transactions, troubleshoot issues, and validate fixes throughout the transformation lifecycle.
Use JIRA (or similar tools) to log, manage, and report on defects, enhancements, and user stories; ensure traceability from issue to resolution.
Apply AI and automation tools (e.g., for summarizing incident trends, generating draft communications, analyzing large datasets, or automating repetitive tasks) to improve team productivity and reduce manual work.
Contribute to continuous improvement of the team’s toolset and ways of working, including templates, dashboards, and reusable analytical frameworks.

Your Skills & Abilities (Required Qualifications)

A Bachelor’s or Master’s degree in Business , Finance, Accounting, Supply Chain, Information Systems , or a related field; or equivalent combination of education and experience.
5+ years of relevant work experience in business and process transformation, consulting, and project management
Significant Hands-on experience with SAP including understanding of configuration in any of the SAP modules SD, Material Management (MM), FI-CO (including Fixed Assets and Product Cost) and PS, is Highly Preferred
Working knowledge of SAP S/4HANA processes and data structures within Request to Pay operations. Direct experience supporting SAP S/4HANA deployments, upgrades, or transformations in Finance, Procurement, or Supply Chain.
Experience with Hypercare or post go-live support for large system or process changes (e.g., ERP, Ariba, shared services transitions).
Demonstrated analytical thinking and data analysis skills, including:
- Ability to interpret large data sets, identify patterns, and derive insights.
- Proficiency with Excel and/or reporting/visualization tools (e.g., Power BI, KNIME, Python, SAP Analytics).
Hands-on experience with issue/defect management tools , such as JIRA , including logging, tracking, and reporting on issues or user stories.
Strong communication skills, with the ability to translate technical/process concepts into clear messages for non-technical audiences.
Proven ability to work collaboratively in cross-functional teams and manage multiple tasks in a fast-paced transformation environment.
Exposure to or hands-on involvement in training design/delivery, change management , or end-user enablement initiatives. Experience in developing training manuals and conducting training is a plus
Familiarity with AI tools and automation concepts (e.g., using AI assistants to draft documentation, analyze large datasets, assist in ticket triage, or automate data preparation).
Understanding of core Finance and Procurement concepts such as POs, GR/IR, invoice matching, payment terms, vendor master data, and internal controls.
Professional certifications or training in relevant areas (e.g., SAP, Ariba, Operational Excellence Lean/Six Sigma, Prosci or other change management methodologies) are a plus.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.