Country Quality Manager

Description

Your Role:

The Country Quality Manager leads manufacturing quality for the country operation, overseeing plant quality systems, quality operations, quality engineering, and launch readiness to ensure safe, compliant, high-quality production. The role drives BIQ, leads cross-functional quality issue resolution, and partners with local, regional, and global teams to improve performance and sustain manufacturing excellence.

What You'll Do:

• Lead the country manufacturing quality strategy and execution in alignment with GM quality standards, local business requirements, and corporate objectives.

• Provide overall leadership for plant quality systems, quality operations, quality engineering, and launch quality readiness.

• Ensure safe, compliant, and high-quality production through robust quality planning, execution, and governance.

• Drive Built-In Quality (BIQ) implementation, sustainment, and continuous improvement across the manufacturing operation.

• Lead cross-functional resolution of quality issues through effective problem solving, containment, corrective actions, and preventive actions.

• Oversee manufacturing quality performance, monitor key quality metrics, and drive recovery actions to achieve plant and regional targets.

• Partner with Manufacturing, Engineering, Production, Maintenance, Program Quality, and other stakeholders to strengthen quality performance and operational readiness.

• Ensure standardized manufacturing quality requirements are deployed and consistently followed across the country operation.

• Support new program and launch readiness activities to ensure quality systems, controls, and processes are in place before production ramp-up.

• Escalate major quality risks with urgency, ensure timely decision-making, and drive closure of critical issues.

• Collaborate with local, regional, and global quality teams to share best practices, align priorities, and sustain manufacturing excellence.

• Foster a culture of accountability, customer focus, and continuous improvement across quality organization.

Your Skills & Abilities (Required Qualification)

Educational and Experience Background:

• Bachelor’s degree with a related technical field.

• 10+ Years of experience in the field.

• Solid experience in automotive manufacturing quality, quality operations, quality engineering, or plant quality leadership, with practical exposure to in-process quality oversight and manufacturing quality execution.

Skills & Abilities :

• Proven ability to lead teams and provide planning, direction, and governance for plant quality activities in line with local, divisional, and corporate objectives and policies.

• Strong knowledge of manufacturing quality systems, including BIQ/GMS, standardized operational quality requirements, and manufacturing launch quality expectations.

• Demonstrated experience in planning, structured problem solving, containment, corrective actions, and continuous improvement.

• Experience supporting or leading new projects / launch readiness, including cross-functional alignment to ensure robust and standardized launch systems.

• Ability to manage and improve quality performance metrics, develop recovery actions, and drive performance to target using plant and regional scorecards.

• Strong communication, leadership presence, and decision-making skills, with the ability to escalate issues clearly and drive closure with urgency.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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