Description

Job Description

Role Title Human Interface Design & GxDP Process Integration Lead
Function: GMNA Design Operations – GVDP/GSDP Process & Change Management
Job Level: 7 – Individual Contributor (IC)
Location: GM Global Technical Center – Design Center (Hybrid)

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

GM’s Design Operations organization is seeking a GxDP Process and Change Management Lead to support the implementation of new versions of GxDP representing the interests of Global Design as well as implementing enhancements and changes to existing versions of the development process. In this role, you will be responsible for reviewing and integrating Human Interface Design and the Global Software Development Process (GSDP) into Design and GxDP (Global x Development Process). You will be working in collaboration with the GxDP Process Manager and updating the gold source for processes. Aligning and partnering with all areas of Design and truly working as One Team to assess improvements and Design impacts of proposed GxDP changes.

Your passion for continuous improvement in both organizational processes and data technology will be key to success in this role. In this position, you will leverage a deep knowledge of GVDP/GSDP, Design sub‑processes, and HID workflows to:

Define, create and maintain integrated process maps, milestones, and deliverables
Ensure HID and software activities are clearly represented and connected in GxDP
Drive change management, training, and adoption across the Design community and cross‑functional partners

You will be responsible to work independently with minimal guidance, tackle complex, cross‑functional challenges, that have significant operational impact across Design and partner functions.

What You’ll Do

1. Process Integration: Design, GSDP, GPDP, and GVDP

Integrate HID and software development activities into the existing GVDP/GSDP/GPDP frameworks for Design, ensuring clear inputs, outputs, and decision points across the lifecycle.
Create and maintain end‑to‑end process views that show how HID and software work, how products connect to Design deliverables and program milestones.
Define and maintain standard templates, RASICs, and checklists for HID and GSDP‑related Design activities (e.g., UX research, interaction design, UI specification, software feature readiness as it pertains to HID).
Ensure Design (including HID) workstreams are aligned with Software, including traceability between user experience requirements, software requirements, and vehicle feature content.

2. GVDP/GPDP/GSDP Design Process Ownership

Act as a liaison for the subject matter expert on Design GVDP processes and their intersection with software and HID, identifying and addressing integration gaps, handoff risks, and timing conflicts.
Translate high‑level GVDP, GPDP, and GSDP changes into clear, actionable Design process updates, working with Design leadership and cross vehicle program teams.
Use advanced analytical and problem‑solving techniques to evaluate process effectiveness, identify bottlenecks, and recommend improvements that support functional strategies.

3. Change Management & Adoption

Lead change management activities for new or revised processes related to HID and GSDP within Design and across GxDP (e.g., impact assessment, stakeholder mapping, communication planning).
Help develop and deliver training materials, quick reference guides, and one‑page process views to support Design studios, HID, and cross‑functional partners in adopting new ways of working.
Partner with Design leaders, Program Management, HID, and Software & Services teams to drive consistent adoption of agreed processes, tools, and deliverables.
Measure and communicate adoption, compliance, and impact, using data and feedback to iterate on process and training content.

4. Cross‑Functional Collaboration & Influence

Build and sustain relationships with HID, Software Engineering, Product Management, Program Management, Validation, and other enterprise process owners to ensure alignment of Design and GxDP practices.
Use data and clear storytelling to demonstrate the value of integrated HID/GSDP processes, anticipate objections, and address stakeholder concerns.
Serve as a resource and mentor for colleagues with less experience in GVDP/GSDP and HID integration, providing guidance on complex process questions and use cases.

5. Continuous Improvement & GM Behaviors

Proactively identify opportunities to simplify, standardize, and automate Design (including HID) related process steps where possible (e.g., templates, workflows, and approval mechanisms).
Demonstrate and role‑model GM Behaviors including:
- Win with integrity – consistently apply governance, policy, and safety considerations in process design and decisions.
- Commit to customers – ensure HID and software integration into GxDP improves the customer experience and design quality.
- Innovate and embrace change – pilot new approaches to HID and GSDP integration, learn from results, and scale successful practices.
- Speak fearlessly – raise risks and gaps in our current processes and propose fact‑based solutions.
- Move with urgency – prioritize high‑impact work that unblocks programs and improves execution speed.
- Be inclusive & lead as one team – actively bring in diverse perspectives from Design, HID, software, and program teams to co‑create solutions.
- Own the outcome – take accountability for the effectiveness and adoption of the processes you design and steward.

Your Skills and Abilities (Required Qualifications)

Education: Bachelor’s degree in, Human‑Computer Interaction, Engineering, Computer Science, Business, or related field, or equivalent experience (5-7 years).
Demonstrated capability (Experience):
- Recognized as a fully qualified, experienced professional with complete knowledge of own area and strong understanding of related areas.
- Proven ability to work independently with minimal guidance, solving non‑standard, complex problems using advanced analytical and problem‑solving techniques.
- Track record of owning the development and delivery of cross‑team solutions with significant operational impact across a function.
Extensive experience with GVDP/GxDP and Design sub‑processes, including timing, deliverables, and governance.
Experience working with or adjacent to Human Interface Design / UX/UI and software development teams
Demonstrated ability to:
- Map and simplify complex cross‑functional processes.
- Create clear documentation, visuals, and training content for diverse audiences.
- Influence and drive adoption without formal people leadership.

What Will Give You a Competitive Edge (Preferred Qualifications)

Prior experience in Design Operations, Program Management, GXDP, or Process/Change Management roles within vehicle or software development.
Familiarity with GSDP, agile or hybrid software development methodologies, and associated tools
Experience leading or contributing hardware + software development flows
Strong communication skills with demonstrated ability to:
- Present complex concepts in simple, visual ways for Design studios and cross‑functional teams.
- Facilitate workshops, working sessions, and training across multiple levels of the organization.

Additional Job Description

This is an individual contributor role (Level 7) with broad cross‑functional impact.
The role will typically operate in a highly matrixed environment, requiring close partnership with Global Design, Program Management, HID, Software & Services, and enterprise process owners.
Occasional travel may be required to support design centers, program reviews, workshops, and training.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.