Project Manager, GBS Transformation Incentives

Description

General Motors is seeking a Project Manager to support the GBST Incentives portfolio. In this role, you will drive planning, execution, and cross-functional delivery for key incentives initiatives, including Connected Incentives, CIMS and Claims-related work, Fleet incentives integration, and transformation efforts tied to OTDS and VBARS decommissioning.

Key Responsibilities

• Lead project planning and execution across a portfolio of incentives initiatives involving multiple stakeholders, dependencies, and delivery milestones

• Build and manage integrated project plans, milestone tracking, RAID logs, decision logs, and executive-ready status updates

• Partner with business, IT, product, finance, SAP/OTDS, Connected Incentives, CIMS, Claims, and testing teams to align scope, timing, readiness, and issue resolution

• Drive refinement of business requirements and user stories to support development, testing, deployment, and change readiness

• Identify risks, remove roadblocks, escalate issues proactively, and support timely, data-driven decision making

• Coordinate cross-functional testing, implementation readiness, production support, and hypercare activities

• Support transformation efforts that improve incentive processing, dealer experience, operational efficiency, and platform modernization

• Influence outcomes across teams without direct authority by building strong relationships, facilitating alignment, and maintaining momentum

• Own project timelines, deliverables, and dependency management for assigned GBST Incentives workstreams

• Facilitate recurring project meetings, stakeholder reviews, working sessions, and leadership readouts

• Translate broad business challenges into structured execution plans that can be delivered by cross-functional teams

• Monitor progress against scope, schedule, and milestones, highlighting variances and recommending recovery actions

• Support release planning and coordinate readiness across requirements, development, testing, communications, and business validation

• Use data and analysis to communicate tradeoffs, support decisions, and demonstrate project value

• Help strengthen project delivery discipline, processes, and team coordination across the broader incentives function

Required Qualifications

• Bachelor’s degree or equivalent experience

• 5+ years of relevant experience.

• Significant project or program management experience leading complex, cross-functional initiatives

• Strong experience managing multiple workstreams, timelines, stakeholders, and competing priorities in a fast-paced environment

• Demonstrated ability to operate independently and exercise sound judgment on significant matters

• Proven ability to influence cross-functional teams and drive alignment without direct people leadership

• Strong written and verbal communication skills, including the ability to tailor messaging for both working teams and leadership audiences

• Experience with project planning, issue and risk management, dependency tracking, and status reporting

• Strong analytical and problem-solving skills, with the ability to identify options and recommend actionable solutions

Preferred Qualifications

• Familiarity with Agile, Waterfall, or hybrid delivery models

• Experience translating business requirements into user stories and supporting refinement with technical teams

• Experience coordinating UAT, release readiness, and production issue resolution

• Knowledge of dealer-facing or enterprise process transformation efforts

What Will Make You Successful

• You are organized, proactive, and comfortable navigating ambiguity

• You bring structure to complex challenges and turn them into executable plans

• You build trust quickly and work effectively across business and technical teams

• You communicate clearly, escalate thoughtfully, and keep stakeholders aligned

• You stay focused on delivery while balancing detail, risk, and business outcomes

Why Join This Team

This role offers the opportunity to help shape and deliver critical incentives transformation work at GM. The GBST Incentives portfolio is actively supporting Connected Incentives, Fleet integration, CIMS, SAP/Claims, and modernization efforts that improve how incentives are managed across systems and processes.

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren MI three times per week, at minimum [or other frequency dictated by the business]

Relocation: This role is NOT eligible for relocation benefits.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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