Description
We are seeking an experienced, innovative, and solution-driven General Supervisor within the Customer Care and Aftersales team at the Bolingbrook, Illinois center. This function will lead and manage both salaried and UAW employees. The role is responsible for the day-to-day operations of safely and timely execution of order fulfillment. This leadership role requires ensuring compliance with safety regulations and maintaining the timeliness of shipments to our customers. The ideal candidate will possess strong supervisory skills, a background in inventory management, and a commitment to quality assurance. The position may be assigned to inbound operations or inventory control and may rotate between these areas based on business needs.
Within this role the General Supervisor position is a leadership role that will be supported with on-the-job training, professional development, and opportunities for career growth.
Supervision and Leadership:
• Oversee and guide daily operations within the warehousing facility .
• Lead, train, and evaluate a team of supervisors and support staff .
• Foster a positive and collaborative team environment .
• Ensure compliance with company policies, safety standards, and industry regulations .
• Collaboration with UAW leadership/Team Members .
Safety and Compliance:
• Workplace Safety System (WSS) .
• Ensure compliance with all safety regulations and industry standards .
• Ensure compliance with DG shipments per DOT requirements .
• Conduct regular safety audits and training sessions for staff .
• Address any safety concerns or incidents promptly .
Global Manufacturing Systems (GMS):
• Lead and Execute all aspects to drive continuous improvement .
Timeliness and Customer Satisfaction:
• Ensure the timely processing and shipment of orders to customers .
• Monitor and optimize workflow to meet delivery deadlines .
• Collaborate with the logistics team to improve shipment processes .
Your Skills & Abilities (Required Qualifications):
• 2+ years of experience within a leadership role .
• Computer skills to develop, maintain, and analyze data .
• Proficiency in inventory management software and Microsoft Office Suite .
• Experience with UAW partners .
• Must be willing to work any shift as dictated by business .
• Travel - 10% .
What Will Give You a Competitive Edge (Preferred Qualifications):
• Bachelor’s Degree or equivalent work experience .
• Global Manufacturing System Knowledge and execution experience .
• Problem-resolution/Labor Relations experience .
• Inventory Control/Quality .
• Lean Manufacturing Processes .
• Warehouse and Order fulfillment experience .
• GM Cultural Behaviors: Be Inclusive, Think Customer, Innovate Now, Look Ahead, One Team, Be Bold, It’s on Me and Win with Integrity. .
• Excellent organizational and problem-solving abilities .
• Strong communication skills, both written and verbal .
• Ability to prioritize multi projects simultaneously .
• Ability to work in a fast-paced and dynamic environment .
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
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