Engineering Group - Process & System Lead

Description

RESPONSIBILITIES:

• Bridge between Global and JVs
  • Serve as the primary interface between global System Business Owners and JV Single Point Contacts for all process and system topics.
  • Ensure alignment on requirements, priorities, and timing across regions and functions.
• Leadership & Technical Advisory
  • Lead and provide direction to a cross-functional team in a technical advisory capacity.
  • Define team deliverables, set timelines, and monitor execution quality to meet program milestones.
• Process, System & Integration Management
  • Identify and document end-to-end process, system, and integration requirements to enable program execution.
  • Analyze current-state processes, identify gaps or risks, and develop mitigation and improvement plans.
  • Drive implementation of approved changes and track action closure to ensure sustainable results.
• Business Requirements & Stakeholder Management
  • Lead the collection and consolidation of business requirements from program execution teams.
  • Act as the single voice representing program needs to other organizations (e.g., Global Engineering, IT, Quality, Manufacturing, Service).
  • Develop and execute communication plans to ensure transparency and alignment around decisions, action plans, and status.
• GPDS and Service-Related Change Management (SGMW Export Programs)
  • Own and maintain GPDS specifications for production and service-only parts for SGMW export programs.
  • Ensure correct implementation of service-related ECRs (including NPNs), with proper effective dates and stock/service dispositions in line with GRC requirements.
  • Partner with relevant stakeholders to secure approvals, coordinate cut-in timing, and validate data integrity in supporting systems.
• Continuous Improvement & Governance
  • Lead continuous improvement initiatives for engineering release and service-part processes to enhance efficiency, quality, and compliance.
  • Establish and monitor key process metrics (e.g., change lead time, implementation quality, data accuracy).
  • Develop and maintain process documentation, standard work, and training materials for JVs and internal stakeholders.
• Risk & Issue Management
  • Proactively identify process and system-related risks impacting program delivery, quality, or compliance.
  • Coordinate cross-functional problem solving, root-cause analysis, and corrective actions.
  • Escalate critical issues with clear impact assessment and recommended options.

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